Privacy Policy for Our Services
Respecting your privacy and protecting information matters
Introduction to Your Privacy Rights
We value your trust. This privacy notice explains the types of information we collect, how it is handled, and the steps we take to keep it secure while providing our gardening services in Canada.
Our policies comply with Canadian privacy laws and outline your rights regarding personal information provided through our website or service inquiries.
Information We Collect
Information is collected directly from you or automatically when you use our website. We only collect details necessary to deliver, manage, and improve our services.
Directly Provided Information
- • Contact details when you request a consultation
- • Service preferences and garden requirements you provide
- • Feedback or questions submitted to our team
- • Voluntary survey participation data
- • Any communication you send relating to our services
Automatically Collected Data
- • Device information such as model and browser type
- • Usage patterns on our website including time and actions
- • Cookies for remembering preferences (see our Cookie Policy)
- • IP address used for security and analytics
- • Website access times and related diagnostics
How We Use Information
Your data enables us to deliver services, respond to requests, and maintain site functionality. We do not sell your information.
- • Responding to your questions or requests
- • Setting up and managing service bookings
- • Improving our gardening offerings and website
- • Ensuring quality, security, and compliance
- • Contacting you for relevant updates or feedback
- • Delivering requested information and materials
- • Maintaining business records for legal compliance
Our Commitment: We implement robust security measures and restrict access to information only to trusted personnel who require it for service delivery.
Information Sharing and Disclosure
We do not share your personal data except with service partners required to fulfill your requests or as required by law.
Service Providers
Service providers receive only the data needed to deliver their part of our gardening services and must follow strict privacy standards.
Legal Requirements
Information may be disclosed to comply with Canadian law or legal proceedings if necessary.
Aggregate and Anonymous Studies
Anonymous data may be used for market or service analysis only.
Your Data Rights
You have the right to access, correct, or delete your data and to request information on how it is used or shared.
- • Request details of data we process about you
- • Ask for updates to inaccurate information
- • Ask for your data to be deleted
- • Request a portable copy of your data
- • Object to certain processing activities
- • Request limitation of some data use
Contact our team if you wish to exercise any of these rights; we respond promptly to all requests.
Information Security
We use physical, digital, and managerial safeguards to keep your information safe from unauthorized access, loss, or misuse.
Technical Safeguards
- • Encryption of data in transit and at rest
- • Restricted access control systems
- • Routine vulnerability scanning
- • Automated security monitoring
Organizational Safeguards
- • Staff training in privacy practices
- • Regular data protection audits
- • Clear privacy policies and protocols
- • Limited personnel access policies
Data Retention Policy
Personal information is stored only as long as needed to provide services and fulfill legal or contractual requirements.
- • Contact and service booking information
- • Service feedback and improvement data
- • Message and inquiry history
- • Payment and billing-related details
- • Permission-based updates or offers
Information is routinely deleted or anonymized when it is no longer required for business or legal needs.
International Data Transfers
We keep most data within Canada but may use tools or providers in other countries. Safeguards are in place for these transfers.
- • Use of secure transfer mechanisms
- • Agreements with international partners
- • Provider compliance with privacy frameworks
- • Client notice and choice for transfers
Cookies and Website Tracking
Cookies support site functionality, remembering your preferences and enhancing your user experience. See our Cookie Policy for further details.
Types of Cookies We Use
- • Manage site access and basic functions
- • Assist with analytics and improvement
- • Remember user preferences
- • Support advanced site features
You may control cookie settings in your browser and adjust preferences anytime.
Changes to This Privacy Policy
We update our policy to reflect new requirements or improvements. Check this page regularly for the latest version.
- • Website notice of changes
- • Direct email if applicable to you
- • Revised effective date updates
- • Continued service as acceptance
Significant policy updates will be clearly communicated.
Contact Regarding Privacy
Contact us anytime with privacy questions or requests about your information.
Feronivique
1505 Barrington Street, Suite L-102, Halifax, NS B3J 3K5 Canada
Phone: +1 (356) 874-2483
Email: content@feronivique.com
Last updated January 3, 2026
Effective from January 3, 2026